If you are experiencing Adventure Sync issues, read below to learn almost the most mutual problems and how to ready them. If you don't see your specific outcome on the list, contact us via in-app back up so we can provide you with more personalized troubleshooting.

How exercise I know if Adventure Sync is activated?

Adventure Sync is an optional mode that you can toggle on or off in your Settings menu. You tin can ostend that it is activated past ensuring that "Take a chance Sync" is checked.

Chance Sync isn't tracking my fettle progress.

  • Make sure your telephone has the required sensors to runway your distance and steps.

  • Make sure your device's location permissions are gear up to "always allow" Pokémon GO to access your location even when the app is closed.

    • For Android:

      • Access the Pokémon Become App permissions from your device's Settings -> Apps & notifications -> Pokémon Get -> Permissions -> and toggle on "Location", and make sure "Location" is toggled on.

      • Please note that some phones may require a different path to enabling location permissions in the settings menu.

    • For iOS:

      • Go to iOS Settings -> Privacy -> Location Services -> Pokémon Become -> and turn Location Permissions to "Always"

  • Open up the Google Fit or Apple tree Health app to ensure that your device is properly recording your fettle progress and that the Pokémon Get app is connected:

    • For Apple Health:

      • Open Apple Wellness

      • Tap Sources

      • Under Apps, make sure that Pokémon GO is listed as a continued source

    • For Google Fit (may vary depending on device and Bone):

      • Open the Google Fit app.

      • In the Settings menu under Manage connected applications, brand sure Pokémon Become is listed as a connected application

      • If your Android device is incompatible with Google Fit, you will non be able to use Risk Sync's fitness tracking feature. The HTC I M8 may exist one such device.

Chance Sync is crediting me with merely a portion of my distance walked.

  • There may exist a delay of up to several hours for the Pokémon Become app to sync with Apple Health or Google Fit to track your steps, and then please be aware that the game may non e'er show the most up-to-date data on your distance walked. Restarting your app may help in this scenario.

  • Your device's battery saving mode can disable the sensors required for Adventure Sync and may interfere with the functionality of this feature. Please disable your device'southward battery saving way when using this feature. Battery-saving modes for Google Fit or Apple Wellness may also interfere with Adventure Sync, and so please ensure those are turned off as well in their individual app settings. Please note that Pokémon Become's Battery Saver manner will not affect Gamble Sync.

  • Fitness information that is manually entered into Apple Health or Google Fit will not count towards your Run a risk Sync progress.

Pokémon Become is prompting me for location permissions every time I open the app (iOS).

On certain iOS devices, y'all may be asked to permit location permissions for Pokémon GO every time you open the app until you "e'er allow" location permissions. The showtime time you install the app, get a new telephone, or uninstall/reinstall the app, you may see the post-obit prompt:

Please select "Allow While Using App" at this bespeak. After closing the app, iOS will trigger another prompt to confirm your location settings after some fourth dimension:

Delight select "Change to Always Allow" to ensure Take a chance Sync can accurately rail location data while the app is turned off.

If y'all do non receive whatever of the iOS or in-game prompts, the all-time way to enable Adventure Sync is the following:

  • Get to iOS Settings -> Privacy -> Location Services -> Pokémon GO -> and turn Location Permissions to "Always"

  • In Pokémon Become, get to Settings and enable Adventure Sync

iOS may as well transport boosted prompts even after selecting "Change to Always Allow" to remind users that the Pokémon GO is accessing your location. Risk Sync will be turned off unless "Always Permit" is selected after seeing these prompts appear.

How practise I disable Adventure Sync?

Uncheck the Gamble Sync option in the Settings menu.

Note: For devices with Android 10, Adventure Sync must exist disabled via Pokémon Go's in-game settings. Disabling Activity Recognition via the Android OS won't fully disable Adventure Sync.